CRPM - Carolyn Riley Property Management

Terms of Service

TERMS AND CONDITIONS

Carolyn Riley Property Management (CRPM)

Fairlawn, Ohio

Effective Date: January 1, 2026

1. Acceptance of Terms

Welcome to the website of Carolyn Riley Property Management (“CRPM,” “we,” “us,” or “our”), a property management company located in Fairlawn, Ohio. By accessing or using this website (“Site”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use this Site.

These Terms apply to all visitors, users, and others who access or use the Site. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. The effective date at the top of this page reflects the most recent revision.

2. Informational Purpose of This Website

This Site is provided primarily for informational purposes. The content on this Site, including property listings, descriptions, photos, virtual tours, downloadable documents, and general information about our services, is intended to help prospective and current clients learn about CRPM and the properties we manage.

Nothing on this Site constitutes a binding offer, lease agreement, management contract, or guarantee of services. All formal agreements between CRPM and any client, tenant, or property owner are executed offline through separate written contracts. Submission of a contact form, scheduling a call, or inquiring about a property does not create a contractual or agency relationship between you and CRPM.

3. Permitted Use of This Website

3.1 Acceptable Use

You may use this Site for lawful purposes only. You agree not to:

  • Use the Site in any manner that could damage, disable, overburden, or impair it
  • Attempt to gain unauthorized access to any portion of the Site or any systems connected to it
  • Use automated tools, bots, scrapers, or crawlers to collect content or data from the Site without our express written consent
  • Post, transmit, or submit any false, misleading, defamatory, offensive, or unlawful content through any interactive feature
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Use the Site to transmit spam, unsolicited communications, or any form of malware

3.2 Age Requirement

You must be at least 18 years of age to use this Site, submit forms, schedule appointments, or otherwise interact with our services. By using this Site, you represent that you are 18 years of age or older.

4. Contact Forms and Appointment Scheduling

Our Site includes contact forms and online appointment or call scheduling tools to help you connect with our team. When you submit a contact form or schedule an appointment, you are initiating a request for information or a conversation, not entering into a service agreement.

We will make reasonable efforts to respond to all inquiries in a timely manner; however, submission of a form or scheduling of a call does not guarantee an immediate response or the availability of services. CRPM reserves the right to decline any inquiry or appointment request at its sole discretion.

By using our scheduling tool, you consent to receive a confirmation and any follow-up communications via the contact method you provide, which may include email or SMS/text message if you have opted in to text communications.

5. SMS and Text Message Communications

By providing your phone number and opting in to SMS communications through our contact forms, scheduling tools, or other features, you consent to receive text messages from CRPM. These messages may include appointment confirmations, reminders, property updates, and other service-related communications.

Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message from us. For assistance, reply HELP or contact us directly. Opting out will not affect your ability to use other features of our Site or services. Your consent to receive text messages is not required as a condition of obtaining any service from CRPM.

6. Property Listings, Photos, and Virtual Tours

Property listings, descriptions, photos, pricing, availability, and virtual tours displayed on this Site are provided for general informational purposes and are subject to change at any time without notice. CRPM makes reasonable efforts to keep listing information current and accurate; however, we do not warrant that any listing information is complete, accurate, or up to date at the time of your viewing.

Photos and virtual tour content are representations intended to give a general impression of a property. Actual property conditions, dimensions, features, and finishes may vary. Reliance on any listing information for leasing or investment decisions is at your own risk, and we encourage you to contact us directly to verify current availability and details.

7. Blog Content and User Comments

7.1 Blog Content

Blog posts and articles published on this Site are provided for general informational and educational purposes only. Nothing in any blog post constitutes legal, financial, real estate, tax, or professional advice. You should not act or refrain from acting on the basis of any blog content without seeking appropriate professional counsel.

7.2 User-Submitted Comments

If our Site allows you to post comments on blog content, you are solely responsible for any content you submit. By submitting a comment, you grant CRPM a non-exclusive, royalty-free, perpetual license to display, reproduce, and distribute that content on this Site.

You agree not to post comments that are:

  • Defamatory, harassing, threatening, or abusive toward any person
  • Obscene, offensive, or inappropriate
  • Infringing upon the intellectual property rights of any third party
  • Spam, promotional content, or advertisements
  • False, misleading, or fraudulent

CRPM reserves the right to moderate, edit, or remove any comments at its sole discretion and without notice. We are not responsible for the accuracy or content of user-submitted comments.

8. Newsletter and Email Communications

By subscribing to our newsletter or email list, you consent to receive periodic emails from CRPM that may include property updates, market insights, company news, and promotional content. You may unsubscribe at any time by clicking the “unsubscribe” link included in every email, or by contacting us directly.

We use a third-party email service provider to manage and deliver our newsletter. Your email address and name will be shared with that provider solely for this purpose. We will not sell or share your email address with unaffiliated third parties for their own marketing use.

9. Downloadable Documents and Forms

This Site may make certain documents available for download, including informational guides, forms, or templates. These documents are provided for convenience and general information only. They do not constitute legal advice and may not reflect the most current legal requirements in your jurisdiction.

CRPM is not responsible for any decisions made in reliance on downloaded documents. You are encouraged to consult with a qualified attorney or professional before using any document in connection with a legal or financial matter. All downloadable content is the property of CRPM and may not be redistributed, sold, or modified without our express written permission.

10. Testimonials and Reviews

Testimonials and reviews displayed on this Site reflect the individual experiences and opinions of specific clients and do not necessarily represent the experience of every client. Testimonials are not intended to guarantee that all clients will achieve the same or similar results.

CRPM does not compensate individuals for testimonials, and we do not alter the substance of any testimonial. If you submit a testimonial or review to us, you grant CRPM the right to publish it on this Site and in other marketing materials.

11. Third-Party Links and External Websites

This Site may contain links to third-party websites, including but not limited to property listing platforms such as Zillow, social media platforms, and other external resources. These links are provided for your convenience only. CRPM does not control, endorse, or assume any responsibility for the content, privacy practices, or terms of any third-party website.

Your use of any linked third-party website is governed entirely by that site’s own terms and conditions and privacy policy. We encourage you to review those policies before providing any personal information to third-party sites. CRPM is not liable for any loss or damage arising from your use of or reliance on any third-party website.

12. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, photographs, virtual tours, downloadable documents, and software, is the property of CRPM or its content licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may view, print, and download content from this Site for your own personal, non-commercial use only. You may not:

  • Reproduce, republish, or redistribute any content for commercial purposes without prior written consent from CRPM
  • Modify, adapt, or create derivative works from Site content
  • Remove or alter any copyright, trademark, or other proprietary notices
  • Use CRPM’s name, logo, or branding in any manner without express written permission

13. Disclaimers

THIS SITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CRPM DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

CRPM does not warrant that: (a) the Site will be uninterrupted, error-free, or secure; (b) any defects will be corrected; (c) the Site or the server that makes it available are free of viruses or harmful components; or (d) the information on the Site is accurate, complete, or current.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRPM AND ITS OWNERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THIS SITE, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF CRPM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In no event shall CRPM’s total liability to you for all claims arising out of or relating to your use of this Site exceed one hundred dollars ($100.00).

15. Indemnification

You agree to indemnify, defend, and hold harmless CRPM and its owners, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your use of or access to this Site; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you submit to the Site.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or your use of this Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Summit County, Ohio.

Before initiating any formal legal proceeding, you agree to contact us in good faith and attempt to resolve any dispute informally by contacting us at the information provided in Section 18.

17. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and protect your personal information, including your rights with respect to that data. Please review our Privacy Policy carefully before using this Site.

18. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

Email: katie@crpm.net

Phone: 330-230-9949

Website: crpm.net

19. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CRPM with respect to your use of this Site and supersede all prior agreements, representations, and understandings relating to the same subject matter.

These Terms and Conditions were last updated on January 1, 2026. CRPM – Carolyn Riley Property Management, Fairlawn, Ohio.